Provider Manager for SAP

We are convinced that our employees are the most important element for our business development. Thus we want to give our yellow team the chance to grow with us personally and professionally. Discover your opportunities within the Jungheinrich Group and get to know more than 19.000 colleagues all over the world.

Main Duties:

• Support operational management of SAP as a cloud provider and service partner
• Track, document, and manage contract-related changes (services, scope, costs, licenses)
• Coordinate internal approval workflows and ensure alignment with budget and procurement processes
• Monitor SAP service consumption, license usage, and associated costs
• Support Software Asset Management (SAM) and License Management (LM) activities for SAP solutions
• Ensure compliance with contract terms, licensing rules, and usage rights
• Support invoice verification, goods receipt processes, and cost allocation activities
• Prepare regular reports on license usage, costs, and contract status for stakeholders
• Collaborate with internal service owners, procurement, finance, and SAM teams
• Support medium- and long-term planning of SAP contracts and license requirements
• Contribute to the development and continuous improvement of SAP provider management processes
• Act as operational backup for the Contract & License Manager

Profile Requirements:

• University degree in Business Administration, Business Informatics, IT, or equivalent
• Experience in SAP contract management, SAP licensing, or Software Asset Management (SAM)
• Good understanding of SAP cloud services and operating models
• Experience working with IT vendors, contracts, and cost tracking
• Strong analytical, organizational, and documentation skills
• Detail-oriented and comfortable working in a structured, process-driven environment
• Basic understanding of financial and procurement processes in IT
• Fluent German (required for contract discussions and vendor communication)
• Good English skills for internal collaboration
• Contracts and negotiations conducted in German.

Of course, your application will be treated confidentially.

If you have question, please contact your Recruiter.