Back Office Support Specialist

Join Jungheinrich in a working environment where you can make a big difference! With your knowledge and drive, as a team player you will make an important contribution to ensure that we as a company continue to be among the global leaders in our industry. Working side by side with colleagues who enjoy bold ideas and in a family environment that offers you every opportunity to reconcile your professional and private goals.

Your main responsibilities:

• Collate and prepare order information packs for internal and external use.
• Process sales orders with accuracy and efficiency.
• Input and maintain order data in SAP and other internal systems.
• Check order acknowledgements from factories and suppliers for specification and pricing discrepancies.
• Invoice customer orders and send acknowledgements.
• Create and maintain spreadsheets for order tracking and reporting.
• Liaise with manufacturing factories, suppliers, and logistics partners for deliveries and collections.
• Communicate relevant order updates and delivery information to other departments.
• Handle queries from internal and external customers in a timely and professional manner.
• Perform general office duties to support the team.

Therefore, a successful candidate would be responsible for:

• Very good English skills, both written and spoken.
• Experience with SAP and CRM systems is highly desirable.
• Strong attention to detail and commitment to data accuracy.
• Customer-focused mindset with excellent interpersonal skills.
• Effective time management and ability to prioritize workload.
• Confident decision-maker with strong communication skills.

Jungheinrich was founded in 1953 in Hamburg by Dr. Friedrich Jungheinrich as a family business. Today, we are one of the world's leading intralogistics companies with a unique product portfolio: from conventional industrial trucks to fully automated solutions intralogistics companies. Headquartered in Hamburg, Germany, Jungheinrich is represented by its own direct sales companies in 41 countries and by partner companies in around 80 other countries around the world, and employs more than 19,000 people internationally.

We look forward to receiving your online application.

For questions, please contact our Recruiter.

At Jungheinrich, we value inclusion and diversity and practice equity to create equal opportunities for all. All qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.