Back Office Support Specialist

Join Jungheinrich in a working environment where you can make a big difference! With your knowledge and drive, as a team player you will make an important contribution to ensure that we as a company continue to be among the global leaders in our industry. Working side by side with colleagues who enjoy bold ideas and in a family environment that offers you every opportunity to reconcile your professional and private goals.

Your main responsibilities:

• Coordinate with TDD and SU to establish and manage rental contracts;
• Check and confirm availability of rental units and equipment;
• Create, maintain, and close rental contracts in SAP;
• Process invoicing for rental periods and post-rental costs accurately and on time;
• Serve as a point of contact for Sales Units regarding rental agreements;
• Ensure clear and timely communication with all stakeholders;
• Maintain accurate records and documentation throughout the rental process;
• Perform all transactions within SAP (contract creation, updates, invoicing, closure);
• Use MS Office tools for reporting, communication, and coordination;
• Support continuous improvement of rental processes and customer experience;

Therefore, a successful candidate would have:

• Bachelor’s degree in Business, Technical Studies, or a related field;
• Experience in order administration, contract coordination, or customer service;
• Good knowledge of SAP or other ERP systems (SAP experience is a strong advantage);
• Very good proficiency in Microsoft Office, especially Excel and Outlook;
• Strong organizational skills and attention to detail;
• Good knowledge of English, both written and spoken;

Jungheinrich was founded in 1953 in Hamburg by Dr. Friedrich Jungheinrich as a family business. Today, we are one of the world's leading intralogistics companies with a unique product portfolio: from conventional industrial trucks to fully automated solutions intralogistics companies. Headquartered in Hamburg, Germany, Jungheinrich is represented by its own direct sales companies in 41 countries and by partner companies in around 80 other countries around the world, and employs more than 19,000 people internationally.

We look forward to receiving your online application.

For questions, please contact our Recruiter.

At Jungheinrich, we value inclusion and diversity and practice equity to create equal opportunities for all. All qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.